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Lynton and Lynmouth Town Council Accessibility Statement

This accessibility statement applies to the Lynton and Lynmouth Town Council website:

 This website is run by Lynton and Lynmouth Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. These issues are detailed below in the Non-accessible content section. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 21 working days.

If you cannot view the map on any of our ‘car park’ pages, call or email us for directions. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: or use our online form

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

Find out how to contact us

Technical information about this website’s accessibility

Lynton and Lynmouth Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations

Each page of our website has contrast issues with regards to the A-Z and also with the "send" button on our "contact us" page. This fails  WCAG1.4.3: Contrast (Minimum). We are doing the following to resolve this issue, our web team will be fixing these issues over the next two months.

Across the website we use heading structures and a layout that may cause navigational issues for screen reader users. When moving through the website with arrow keys, on plaintext content and some headings the focus is given to the entire main content block of the page. Users will find that if they tab to links after navigating through content with the arrow keys, they may be moved back to the first interactive element on the page, rather than the next link from where they are on the page. This fails WCAG 1.3.2 Meaningful Sequence (A), 2.4.3 Focus Order (A), 2.4.7 Focus Visible (A) and 3.2.3 Consistent Navigation (AA). We are doing the following to resolve this issue, we are currently researching why this issue is occurring and will be fixing this issue over the next two months.

Across the website some links may not have appropriate descriptive link text. This fails WCAG 2.4.4 Link Purpose (A). We are doing the following to resolve this issue, we are reviewing all our web content over the next six months to make sure that it conforms to the standards.  

Disproportionate burden

At this time, we have made no claims of disproportionate burden. 

Content that’s not within the scope of the accessibility regulations 

Portable Document Format - PDF - and other documents

Some of our PDFs and Word documents are essential to providing our services. By September 2020, we plan to either fix these or replace them with accessible HTML pages. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historical council meeting minute documents published before 23rd September 2018. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Online maps

Maps that are present on our website and are not used for navigational purposes are exempt under the regulations. We use several maps to show car parks or other geographical information. If users require an accessible alternative to this information, please contact us.     

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020. 

This website was last tested on 22/09/2020. The test was carried out by Lynton and Lynmouth Town Council. 

A selection of user journeys were tested that represent the breadth of content across the website along with some documents.